Sales

Sales Course Highlights

Core Sales Foundations 

  • Sales 101 Series (9-part): Learn the essentials of appointment making, speaking to decision-makers, handling common objections, and turning interest into action. 
  • Understanding the Sales Process: A step-by-step overview of prospecting, qualifying, presenting, and closing. 
  • Sales Fundamentals Playlist: Covers time management, elevator pitches, prospecting with purpose, avoiding sales pitfalls, and understanding your value proposition. 
  • Nobody Buys Features: Shift your focus from selling features to selling outcomes and value. 

Sales Mindset & Professional Growth 

  • Professional Sales Mindset (4 Pillars Series): Develop a resilient, productive, and results-driven sales mindset—covering goal setting, prospecting discipline, pipeline management, and staying motivated after challenges. 
  • Beyond the Barriers: Overcome self-imposed limitations and reframe challenges into opportunities. 
  • Influencing and Sales Skills: Build the confidence and capabilities needed to guide buyer decisions effectively. 
  • Leveraging Insight in Sales Calls: Learn to bring value-driven insights that open doors and differentiate you from competitors. 

Prospecting & Relationship Building 

  • Prospecting: Panning for Sales Gold: Identify and pursue your best opportunities with a structured approach. 
  • BUILD Relationships: Strengthen connections with clients to increase trust and long-term value. 
  • Competitive Selling Series (multiple modules): Learn practical techniques for outreach, building a calling roadmap, staying on track, handling “No’s,” and advancing relationships from first contact to close. 
  • Account Management (6-part series): Manage customer relationships strategically, using psychographics, insight-based selling, and total account solutions to grow revenue. 
  • Building Customer Relationships Playlist: Master rapport-building, expectation management, problem-solving, and leveraging feedback for better client experiences. 

Negotiation & Objection Handling 

  • Effectively Negotiate Playlist (10 modules): Build negotiation skills to strengthen your position, anticipate objections, define objectives, research opposition, and close deals confidently. 
  • Turning Objection into Opportunity: Techniques to convert challenges into closing moments during sales calls. 
  • Sales – Overcoming Objections Mini-Series: Learn to navigate common objections such as “The price is too high,” “I don’t need it,” or “I’m not the decision maker.” 

Powerful Presentations & Influence 

  • Presentational Speaking Crash Course: Develop skills to create compelling content, use audio-visuals effectively, and deliver polished presentations. 
  • Powerful, Professional Presentations Series: Learn storytelling, speech structure, audience connection, and delivering impactful messages from experts like Patricia Fripp. 
  • Lobbying and Influence: Understand the art of persuasion and how to ethically shape decisions and outcomes. 

Advanced Selling Strategies 

  • Selling Solutions Playlist: Identify needs, brainstorm solutions, and pitch value-driven proposals tailored to clients. 
  • AI-Enhanced Sales Strategies: Leverage artificial intelligence to improve targeting, personalization, and closing rates. 
  • Decision-Making Toolkit: Understand how buyers make financial decisions and position your solutions for approval. 
  • ROI – Return on Investment: Learn how to quantify and communicate the measurable value of your offering to clients. 

Data-Driven Sales Tools 

  • Sales Toolkit Playlist: Practical, quick-hit modules covering pipeline management, time tips, note-taking, DISC for connection, phone selling, and winning with a strong elevator pitch. 
  • Sales Metrics & Forecasting: Learn how to track performance, measure results, and build predictable revenue streams. 
  • Customer Relationship Management 101: Maximize CRM tools to organize data, track opportunities, and enhance client engagement. 

Exclusive to CSIA Members – Please log in to access your free month 
Not a member? Join or renew today. 

CSIA
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Read our full Terms of Use and Privacy Policy.