Have you ever fired off a project email about a scope change or site-access issue and immediately wondered if it could come back to haunt you in a dispute? Are you confident that your team’s day-to-day communications — from commissioning updates to change-order requests — would hold up under legal scrutiny?

Then this practical session covering the fundamentals of dispute resolution, effective claims management, and — perhaps most importantly — email hygiene is for you.

You’ll learn how to recognize the difference between emails that protect your interests and ones that create liability, with real-world examples of what to do (and what not to do) when documenting delays, scope disputes, client environment issues, and third-party vendor conflicts on integration projects.

Whether you’re a project manager, controls engineer, department lead, or simply curious about how everyday communication habits can make or break a claim, this event is for you. All experience levels are welcome.

Be sure to bring your questions — there will be plenty of time for Q&A.

Note: Faegre Drinker is the provider of the CSIA Legal Plan and is proud to have served as legal counsel to the CSIA and many of its members and industry partners for more than two decades.

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